Stemify: The Digital Divide - Spreading the Right to Access
What is the digital divide, and how do we bridge the gap of internet access
By: Ryder Clark | Published 7/27/24
Image credit to https://hbr.org/
For many of us, if we’re given a question we don’t know the answer to, or given a project which we don’t know anything about, what’s the first thing we do? Likely we all turn to the internet for help. We look up answers and the opinions of others from around the world as fast as our phones or computers can communicate with the internet. If we feel like we’re in danger what do we do? We pull out our mobile phones and call someone to come help. For many of us it’s second nature to be able to pull out our phones and reach someone to help us with anything we may face. But around the world it is not always like this. In every country there exists to some extent what is known as the “digital divide”, the alienation of some from proper internet use. It will come to mean obvious that this term does not simply refer to internet access, but means so much more, and that overcoming this divide is a crucial step in seeking the best version of our world. So first off let’s begin by discussing what the term actually means.
Part One: What the Digital Divide?
The idea of the digital divide acts as a blanket term for the divide in our world between those with the ability to properly access and use the internet and those who do not. But to begin correctly let’s begin by going over all of the areas this term covers in a little more detail in categories broken down by Brookings.edu
1. Physical access – this simply refers to a person’s access to viable devices and networks so that they can reach and interact with the internet
2. Financial access – while people may have access to these types of devices there is a constant financial pull to keep them running and accessible. While some may have physical access, the financial luxuries to support this could pose a second wall or barrier. Because of this financial access is a huge component of the digital divide.
3. Socio-demographic access – this refers to a variety of things but most directly refers to the lack of computer or internet training or education with specific age groups or demographics. For example, access for the elderly does not mean simply setting up a machine. They are still across the divide until taught how to use it. For others it could refer to their income demographic. Often the most reliable or quickest machines are made available to selective demographics or groups/areas with higher average income. This is still another form of divide, not providing equal access to all. This type of access is one we often overlook, but is one which extends so far into the idea of a digital divide.
4. Cognitive access – this refers to the ability to use and understand internet media. Modern devices take a specific amount of training to understand and if this is not available then it is almost the same as having no access to begin with
5. Institutional access – providing internet access to those who can’t afford it by means of institutions such as libraries, schools, or community or religious centers. This access can make a huge difference in a world where without a doubt not everyone has immediate financial access. It is still not full 24 hour access, but it is a solid step to support lower income demographics
6. Political access – free access to full internet services allowed by a political body or regime. This is not a freedom felt everywhere, but is an important and necessary right worldwide alongside the freedom of the press and freedom to information.
7. Cultural access(relevance) – access to information for specific cultures which is specifically relevant to their way of life. Access relevant to regions, cultures, and specific locations are all components of this idea. Without access to information relevant to your life what good does physical access do you anyway
Throughout the rest of this post we will attempt to use these terms to describe what type of access we are referring to. While we will not be perfect in our usage it is important to understand and realize the sheer magnitude which this issue covers. It is one which those of us with quick and easy full access may not realize, but internet access can change lives worldwide, even today.
Part Two: The Facts - the Digital Divide and our World
Let’s begin with a broad view, almost panorama, of the global digital divide. It is easy to quickly draw lines on a map of where this divide exists. While access is not complete or equal, it is a valid generalization to make sure that developed countries have a healthier, more supported and established digital culture and network. Meanwhile when asked about countries requiring support many of us point to those still developing areas in Africa and South Asia which have in recent years had more pressing needs keeping them from pursuing an accessible digital culture. First off the obvious divide between these two areas is economy. While countries like the United States can afford to put money toward the quality of life improvements involved with digital infrastructure projects, with an average life expectancy of 76.33 years they have the basic infrastructure to support this. Meanwhile the 8 countries with the lowest life expectancies, as released by US News, all lie on the African continent with Chad, Lesotho, and Nigeria all sharing the lowest expectancy of 53 years, more than 20 years less than the US. These countries have more pressing issues, and smaller economies, which makes it more difficult for them to ever support expensive digital infrastructure without relying on outside help. These stark regional divisions in access make huge divides in terms of economics. If these entire regions are without sufficient access then why send large shipments of digital supplies anywhere near them. Why set up networks close enough to reach. It becomes inconvenient for companies to do any of this. However when a developing country is finally able to look at digital infrastructure projects they are faced with hiked up chipping costs, and are forced to build new networks in vast regions without proper access.
Yes this divide is shrinking, but it is slow. Let’s take a look at numbers released by the Internet Society, a nonprofit working with the issue. In Europe, the continent with the highest percentage of households with physical access, 88% of urban households, and 78% of rural households have physical access to internet services. Next to that the world average sits at 72% in urban areas and 37% in rural areas. In comparison in Africa, the physical access percentage is only 28% and 7% of the population in urban and rural areas respectively. So with this its obvious a global divide exists by region. So let’s take a look at a question, should these developing countries seek the support of those already developed, or should they work themselves to fund and retain control over the projects supporting their country.
First off, what happens if these countries place full reliance on outside countries to help them bridge the gap. If developing countries do take this approach then they will likely see quick results and will see numbers increase within their nation as far as physical access goes. But the issue we quickly pass over is that which always comes with solutions reliant on outside sources. Developing nations are still left playing catch up. The political imbalance that has been fought off would reverberate, with developed countries in a seat of power over those developing. Imbalanced countries can create biased politics, biased economics, and in the end biased systems that can become nearly inescapable. The worst case result is the possibility of the looming hand of power of developed governments lingering over those working to develop.
Looking beyond politics, full resources from developed countries may provide physical access, but in a region previously lacking any form of widespread basic access it doesn’t provide the cultural or cognitive access to make digital networks usable for all citizens. These skills come from a slow and built up network like that of the US. One which has a strong cultural base and has taught its citizens nationwide how to properly use devices. For a developing nation, people will not quickly find media relevant to them unless they themselves are creating it. Beyond that they don’t have the slow immersion into the digital world which has taught generations in other countries. Because of this, while outside help may bridge the physical gap it certainly leaves a culture of imbalance to be dealt with. An imbalance which developing nations have been working to stave off for centuries.
In comparison let’s look at the opposite extreme. If countries build the infrastructure themselves over time. They certainly do in this case own it and their citizens are properly acquainted with the skills and information needed to make the service truly useful, however two major issues arise from this. First are national issues. Developing nations’ obviously have a lack of basic quality of life infrastructure evident in their calculated average life expectancies. If they build infrastructure themselves, then it will take a more extended period of time to feel the benefits technology has had on infrastructure in the developed world. Three examples listed below are sourced from the Internet Society:
1. Healthcare and secure health environments: digital access has evolved today into a public health issue. Without proper access citizens are left without vital resources necessary for proper or improved care. In nations where healthcare is already an issue, a long term approach to digital infrastructure may cause more unnecessary deaths. As the Internet Society states: “Health experts now insist that broadband Internet access “must be recognized as a social determinant of health.“”. Without rapid work in the present this access may still be decades away from the rest of the world placing these developing regions at a continuing population and quality of life deficit
2. Economic Opportunities: In a global digital market, limited access to networks and broadband service means lessened opportunities to participate in global markets. If a long term approach were taken, economies and business in developing countries would almost certainly take hits from their potential, and because of that so would the nation’s visions for its future. Physical access is crucial in our modern global markets. Without quick access, failing nations could face deficits with no return
3. Educational Opportunities: Unequal internet access causes unequal education of a nation’s youth and future generations. Digital access has the power to revolutionize education systems. When nations are left without it the imbalances between nations are perpetuated and national futures are culled by unreached educational potential.
So while a long term approach may be a stronger political approach, it can have serious detrimental effects on a nation’s present and future. It could potentially lead straight back into the power imbalance avoided by the approach as other departments fail under the digital divide.
In all of this one thing is obvious: the issue of solving the digital divide is never simple. Many groups have done work be they government or private bodies. However the issue is that very few can agree on the best course of action. To solve these issues which matter on a global scale and matter for all of us we must educate ourselves. We must learn about both what history tells us and what our present world tells us. And we must take action, be it in small steps or leaping bounds, so that we can start to solve these issues. Many are already doing this through projects such as Elon Musk’s Starlink satellite internet service amongst other private initiatives, but it is obvious this subject still lacks attention. So let’s move for a second. We’ve looked at the global divide. We’ve seen positives and negatives of different initiatives. We’ve looked into the complexities of the issue on a global scale. Let’s take a look more locally. What does the digital divide look like, not in the world, but in a country such as the United States, and what might it look like in your community
Part Three: A Border Within Communities
The digital divide in the United States has all boiled down to one major issue: the gap in broadband access. Broadband internet refers to internet access with download speeds of 25 Mbps(megabytes per second) and upload speeds of 3 Mbps. In comparison the average American in 2023 had speeds of 219 Mbps for downloads and 25 Mbps for uploads. That is over 8 times the speed of basic broadband services. And yet it is estimated that between 21 and 163 million people are without that access everyday. They are without the essential tool that helps our world function. The question then, if we can seemingly easily provide access is why it is not being provided.
To start to answer this we must understand who provides the access. In the United States internet access is provided by private companies who run the servers and hardware to connect wireless devices to the internet. Now to understand the issue a little more, the divide is most prominent in both rural and low income areas. The Internet Service Providers, like all private companies, run based on how good of a return they can get back. The problem is that when companies look at a rural region, they have to set up new coverage systems at every single location, instead of the easier connection of multiple customers in a densely populated urban region. This causes a dip in returns for providers if they want to serve rural areas. Beyond this, companies obviously have to set prices. The thing is, since the internet is not vital to survival, lower income regions may rarely see work being done to provide internet access and so costs go up as there is no coverage near the areas. Once these prices have gone up they can often lie out of reach for many, and because of this low income areas are susceptible to this cycle, keeping internet prices out of reach.
But in a connected world, why does it benefit us, those blessed with access, to help in providing access to those without it. Well one reason is that with online access more families are able to access more work and education opportunities. This creates more self-sufficient households, which in turn can help decrease dependence on government aid while adding citizens to the workforce which in the end creates a stronger economy. This is not to say it will fully solve public aid, however the potential help it could provide could potentially mean either a dip in taxes and government spending, or government ability to spend money in better areas.
A second reason why working on this issue directly affects your life has to do with security. First off, a digitally connected America is an informed America. Not only would we have more secure networks if we ensure everyone has proper access, but we also help secure ourselves against the spread of misinformation and panic as citizens nationwide can be reached in split seconds. Beyond this we must think about actual security. Digital connectivity crafts a more informed community. A more informed community, and one which is better off, stands a better chance against crime. Job access through the internet could bring down poverty incited crime. Connected communities can also stay informed and up to date on crime better than communities with gaps. We must understand that helping bridge the gap directly helps protect ourselves as fellow citizens.
In our world today internet access is no longer a privilege. Instead, having proper means to access internet services has become a right. If we are unequal in our ability to access the internet then we are unequal in opportunity, safety, and so much more. It is on all of us to work to ensure this right, owed to every citizen, is protected and served correctly. It will not happen on its own. Instead we must put real work into making a change so that we seek the best world for others, ourselves, and the future of our nation.
Part Four: So what can you do?
Let me start with a question. Before reading this did you know how deep the issue of the digital divide goes into daily life? Did you know that whether you help or not the issue directly affects you? Well since you are still reading you must have learned at least something from all of this. And don’t worry you are not alone in not knowing this. Majority of our nation overlooks the issue thinking that they don’t have the funds to make grand gestures so therefore they can’t help. Majority of people don’t grasp the depth of the issue, and so they fail to take the first, and most important step: educating themselves. You have already taken the first step here, but on the STEMIFY homepage you will find further reading links to keep learning. You also have access to the internet, so make use of that to research and learn. The best action-takers are the most informed.
The next step is to look at your community. There is a big divide between urban and rural areas which tends to make them feel constantly pitted against each other in statistics. The thing is to solve this issue that gap must be bridged. 40% of rural schools in America are without broadband service. 60% of healthcare facilities outside of metropolitan areas are without proper broadband access.(Pew Research). These are easy points to start. Find those communities near you without proper access, whether they be large rural or low income areas, or another region, and reach out. Connect with people there and educate yourself on the issues they face. Oftentimes the barrier is cost but for others it may differ. The next step is to take the issue home with you and spread awareness. If people hear about a real school near them without broadband access then they are far more likely to help make change then if the issue remains distant and far away. Remember it is easy to start a fundraiser or event to help both spread awareness and raise money.
Step three is to educate others. If we all take the step to learn and grasp the depth of the divide, then we all understand why it is so crucial to bridge it. In educating others a chain reaction is sparked across communities. We may have a global issue, but you can’t always solve things mountains at a time. Sometimes the small changes can make the biggest difference. And if everyone play a small role in the solution then we get ever closer to the end goal. This can’t just be a problem for the rich and powerful to solve, we all must fight so that everyone has this right. The goal is 100% – a 100% connected world for a 100% brighter future. I hope that everyone reading this can at least go forth and teach one other person about the issue. That is how we will connect the world. One person at a time.
-Ryder Clark
-----References-----
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Government Accountability Office. (2023, February 1). Closing the Digital Divide for the Millions of Americans without Broadband. GAO. Retrieved July 27, 2024, from https://www.gao.gov/blog/closing-digital-divide-millions-americans-without-broadband
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Winslow, J. (2019, July 26). America’s Digital Divide. The Pew Charitable Trusts. Retrieved July 27, 2024, from https://www.pewtrusts.org/en/trust/archive/summer-2019/americas-digital-divide